Microsoft Internet Explorer (version 11 or newer)Īpple Safari (version 10 or newer on macOS 10.12.1 or newer) If there is no dedicated Amazon Prime Video app for your OS, you'll need to view videos in the browser. The web browser you use is also important. Meanwhile, your internet connection should be at least:ĩ00 Kbits/sec for Standard Definition (SD) videoģ.5 Mbits/sec for High Definition (HD) videos Linux/UNIX operating systems also supported If not, and you've checked the other troubleshooting items on this page, you'll need to contact the manufacturer.įor desktop computers, ensure that your operating system meets the minimum requirements: This means that if the device has an Amazon Prime Video app available, it should work.
For smart TVs and set-top boxes, the requirements will remain unchanged. Next, you need to confirm the minimum requirements for your device. Does Your Device Meet the Minimum Requirements?
