Step 4: Use the 'Repair Disk Permissions' option If the issue continues to occur in Safe mode, proceed to Step 3. Troubleshoot Office 2011 for Mac issues by completely uninstalling before you reinstall If the issue continues to occur, proceed to next step.įor information how to remove and then reinstall Office, see the following article:
For more information about how to restart your computer in the Safe Mode, click the following article number to view the article in the Microsoft Knowledge BaseĢ398596 How to use a 'clean startup' to determine whether background programs are interfering with Office for Mac
If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to 'Step 2: Try PowerPoint in Safe Mode Boot.' If the problem is resolved, drag PowerPoint Toolbars (12) or Microsoft PowerPoint Toolbars to the Trash. Open PowerPoint, and check whether the problem still occurs. Go to 'Step 2: Try PowerPoint in Safe Mode Boot.' If you cannot locate the file, PowerPoint is using the default preferences. Open Microsoft, and then Office 2008 (or Office 2011).ĭrag PowerPoint Toolbars (12) or Microsoft PowerPoint Toolbars to the desktop. To display this folder, hold down the OPTION key whil you click the Go menu. The Library folder is hidden in Mac OS X Lion.
